SHOPLINE Status

All Systems Operational

About This Site

This is SHOPLINE's status page, where you can get updates on how our systems are doing.
If there are interruptions to service, we will post a note here.
If you are experiencing any issues with SHOPLINE, don't hesitate to get in touch with us at support@shopline.com and we'll get back to you as soon as we can.

這是 SHOPLINE 的 Status Page，您可以在這裡獲取我們最新的系統運行狀況。
如果有服務出現中斷，我們亦會於此頁面發布公告。
若有任何使用 SHOPLINE 服務的問題，請隨時透過 support@shopline.com 聯繫我們，我們將盡快回覆您。

SHOPLINE EC Storefront Operational

SHOPLINE Admin Panel Operational

SHOPLINE POS Operational

SHOPLINE Social Commerce Operational

SHOPLINE Live Operational

Message Center Operational

Social Post Selling Operational

Manual Order Operational

SHOPLINE OpenAPI Operational

SHOPLINE Shoplytics Operational

SHOPLINE Logistics Operational

[SG] SHOPLINE Logistics Operational

[MY] SHOPLINE Logistics Operational

[TW] SHOPLINE Logistics Operational

[HK] SHOPLINE Logistics Operational

[CN] SHOPLINE Logistics Operational

[TH] SHOPLINE Logistics Operational

[VN] SHOPLINE Logistics Operational

SHOPLINE Payments Operational

[TW] SHOPLINE Payments - Credit Card Operational

[TW] SHOPLINE Payments - Bank Transfer 虛擬 ATM 轉帳 Operational

[TW] SHOPLINE Payments - Apple Pay Operational

[TW] SHOPLINE Payments - 街口支付 Operational

[TW] SHOPLINE Payments - 中租 zingala 銀角零卡分期 Operational

[HK] SHOPLINE Payments - Credit Card Operational

[HK] SHOPLINE Payments - FPS Operational

[HK] SHOPLINE Payments - Alipay Operational

[HK] SHOPLINE Payments - Google Pay Operational

[HK] SHOPLINE Payments - Apple Pay Operational

[HK] SHOPLINE Payments - WeChat Pay Operational

[MY] SHOPLINE Payments - FPX Operational

[MY] SHOPLINE Payments - Credit Card Operational

[SG] SHOPLINE Payments Operational

Third Party Logistics Operational

[HK] Alfred 智能櫃 Operational

[HK] SF Express 順豐物流 Operational

[TW] 7-11 B2C 大宗寄件 Operational

[TW] 7-11 C2C 交貨便 Operational

[TW] 7-11 跨境物流 Operational

[TW] Family Mart 全家 B2C 大宗寄件 Operational

[TW] Family Mart 全家 C2C 交貨便 Operational

[TW] T-cat 黑貓宅急便 Operational

Third Party Payments Operational

Stripe Operational

PayPal Operational

[HK] Alipay Operational

[HK] HSBC FPS Operational

[HK] PayMe for Business‎ Operational

[HK] AsiaPay Operational

[HK] 八達通 Octopus Operational

[MY] Stripe - FPX Operational

[MY] Razer Pay-FPX Operational

[MY] Razer Pay-Credit Card Operational

[SG] Paynow Operational

[TW] Taishin Bank 台新銀行 Operational

[TW] SinoPac 永豐銀行 Operational

[TW] ECPay 綠界科技 Operational

[TW] O'Pay 歐付寶 Operational

[TW] LINE Pay Operational

[TH] Omise Operational

[PH] Dragonpay Operational

Third Party Integration Operational

Facebook Operational

Instagram Operational

WhatsApp Business Operational

TikTok Operational

LINE Operational

Third Party Apps Operational

Google Operational

Third Party Domain Hosting Services Operational

Payment Network Operational

Mastercard Operational

VISA Operational

JCB Operational

American Express Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

[預告][TW] 7-11 統一數網停機通知

Completed - The scheduled maintenance has been completed.
Apr 1, 04:00 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 02:00 HKT

Scheduled - SHOPLINE 合作夥伴統一數網為提供更優質的服務，預計將於 04 月 01 日（二）清晨進行資料庫主機停機維護作業。

詳細作業時間與內容如下：

📍 作業時間
日期：2025 年 04 月 01 日（二）
時間：清晨 02:00 - 04:00（預計約 120 分鐘）
📍 影響範圍
1. ibon 實體機器及 APP 皆暫停服務。
2. 停止提供 C2C 交貨便代碼/C2B 退貨便代碼，請避開於此時段執行出貨/產生 7-11 C2B 退貨單，來產出代碼。
3. C2C 重選門市功能暫停服務，請避開此時段執行訂單重選門市。
4. 貨態查詢頁面暫停服務，請避開此時段查詢貨態。

系統維護期間可能會無法正常使用 7-11 的相關服務，若您有設定 7-11 C2C 自動執行出貨，請於系統維護結束再重新執行出貨即可。

造成您的不便敬請見諒，如需確認 SHOPLINE 系統的最新狀態，可至此查閱詳情；如有其他問題，歡迎與線上顧問團隊聯絡，謝謝。
Mar 27, 16:10 HKT

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

[預告][HK &TW] SHOPLINE Payments Apple Pay 例行性維護

Completed - The scheduled maintenance has been completed.
Mar 20, 07:00 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:00 HKT

Scheduled - SHOPLINE Payments Apple Pay 將於 3/20 05:00-07:00 進行例行性維護，期間 Apple Pay 交易將無法進行。
Mar 18, 10:22 HKT

Mar 19, 2025

No incidents reported.