All Systems Operational

About This Site

This is SHOPLINE's status page, where you can get updates on how our systems are doing.
If there are interruptions to service, we will post a note here.
If you are experiencing any issues with SHOPLINE, don't hesitate to get in touch with us at support@shopline.com and we'll get back to you as soon as we can.

這是 SHOPLINE 的 Status Page,您可以在這裡獲取我們最新的系統運行狀況。
如果有服務出現中斷,我們亦會於此頁面發布公告。
若有任何使用 SHOPLINE 服務的問題,請隨時透過 support@shopline.com 聯繫我們,我們將盡快回覆您。

SHOPLINE EC Storefront Operational
SHOPLINE Admin Panel Operational
SHOPLINE POS Operational
SHOPLINE Social Commerce Operational
SHOPLINE Live Operational
Message Center Operational
Social Post Selling Operational
Manual Order Operational
SHOPLINE OpenAPI Operational
SHOPLINE Shoplytics Operational
SHOPLINE Logistics Operational
[SG] SHOPLINE Logistics Operational
[MY] SHOPLINE Logistics Operational
[TW] SHOPLINE Logistics Operational
[HK] SHOPLINE Logistics Operational
[CN] SHOPLINE Logistics Operational
[TH] SHOPLINE Logistics Operational
[VN] SHOPLINE Logistics Operational
SHOPLINE Payments Operational
[TW] SHOPLINE Payments - Credit Card Operational
[TW] SHOPLINE Payments - Bank Transfer 虛擬 ATM 轉帳 Operational
[TW] SHOPLINE Payments - Apple Pay Operational
[TW] SHOPLINE Payments - 街口支付 Operational
[TW] SHOPLINE Payments - 中租 zingala 銀角零卡分期 Operational
[HK] SHOPLINE Payments - Credit Card Operational
[HK] SHOPLINE Payments - FPS Operational
[HK] SHOPLINE Payments - Alipay Operational
[HK] SHOPLINE Payments - Google Pay Operational
[HK] SHOPLINE Payments - Apple Pay Operational
[HK] SHOPLINE Payments - WeChat Pay Operational
[MY] SHOPLINE Payments - FPX Operational
[MY] SHOPLINE Payments - Credit Card Operational
[SG] SHOPLINE Payments Operational
Third Party Logistics Operational
[HK] Alfred 智能櫃 Operational
[HK] SF Express 順豐物流 Operational
[TW] 7-11 B2C 大宗寄件 Operational
[TW] 7-11 C2C 交貨便 Operational
[TW] 7-11 跨境物流 Operational
[TW] Family Mart 全家 B2C 大宗寄件 Operational
[TW] Family Mart 全家 C2C 交貨便 Operational
[TW] T-cat 黑貓宅急便 Operational
Third Party Payments Operational
Stripe Operational
PayPal Operational
[HK] Alipay Operational
[HK] HSBC FPS Operational
[HK] PayMe for Business‎ Operational
[HK] AsiaPay Operational
[HK] 八達通 Octopus Operational
[MY] Stripe - FPX Operational
[MY] Razer Pay-FPX Operational
[MY] Razer Pay-Credit Card Operational
[SG] Paynow Operational
[TW] Taishin Bank 台新銀行 Operational
[TW] SinoPac 永豐銀行 Operational
[TW] ECPay 綠界科技 Operational
[TW] O'Pay 歐付寶 Operational
[TW] LINE Pay Operational
[TH] Omise Operational
[PH] Dragonpay Operational
Third Party Integration Operational
Facebook Operational
Instagram Operational
WhatsApp Business Operational
TikTok Operational
LINE Operational
Third Party Apps Operational
Google Operational
Third Party Domain Hosting Services Operational
Payment Network Operational
Mastercard Operational
VISA Operational
JCB Operational
American Express Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 2, 2026

No incidents reported today.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Resolved - This incident has been resolved.
Jul 22, 12:30 HKT
Update - 預期已全數恢復,技術團隊持續監控中。
Jul 22, 12:05 HKT
Update - 目前前台部分頁面的商品元件無法穩定顯示,技術團隊緊急排解中。
Jul 22, 11:29 HKT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 11:23 HKT
Investigating - We are currently investigating this issue.
Jul 22, 11:13 HKT
Update - We are currently investigating this issue.
Jul 22, 11:09 HKT
Identified - 目前偵測到商品前的的商品列表頁面無法穩定成功載入,會出現 404 畫面,SHOPLINE 團隊加速修復中。
Jul 22, 11:09 HKT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.