To optimize our service quality, SHOPLINE will be conducting two scheduled system upgrades. This notice outlines the details and expected impact of the first upgrade phase:
📍Upgrade Schedule Date: Wednesday, January 7, 2026 Time: 01:40 AM – 04:00 AM (GMT+8)
📍Impacted Scope Only specific backend functions will be temporarily suspended. Please note that storefront browsing, order placement, payments, and general admin operations will remain unaffected. Affected functions include, but are not limited to:
- Shoplytics - Customer Group - Broadcast Center - POS Customer Detail Page & Daily Payment Method Report - OMO Report - Affiliate Performance Center for KOL
Services will resume as soon as the upgrade is completed. We apologize for any inconvenience this may cause. If you have any questions, please feel free to contact our Merchant Success Team.. Thank you for your patience and support.
Best regards, SHOPLINE Team
Posted Dec 31, 2025 - 13:28 HKT
This scheduled maintenance affects: SHOPLINE Admin Panel, SHOPLINE POS, and SHOPLINE Shoplytics.